Frequently Asked Questions

Payment Information

  1. Why did I receive a check?

    Pursuant to the terms of the Settlement, checks were issued to Class Members who submitted valid, timely cash claims.

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  2. Why didn’t I receive a check?

    If you submitted a claim for a cash payment but did not receive a check, then your claim was considered not eligible for a payment under the terms of the Settlement for one or more of the following reasons:

    • Sirius XM Radio’s records confirmed that you became a paying subscriber prior to July 5, 2016;
    • Sirius XM Radio’s records confirmed that you did not receive, in connection with the purchase or lease of a new or used vehicle, programming on a promotional basis from Sirius XM that ended no later than April 5, 2016; and/or
    • Sirius XM Radio’s records confirm that its telemarketing vendors did not place a call to your cellular telephone.

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  3. How was my payment calculated?

    In accordance with the terms of the Settlement, the payments are a pro rata portion of the total Settlement Award.

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  4. Can I dispute my award or receive more money?

    No. The deadline to object to the Settlement was November 7, 2016. The Court approved the Settlement on December 20, 2016. Additionally, the cash claim filing deadline was December 12, 2016.

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  5. How can I receive a new check if mine is lost/damaged?

    If your Settlement check has been lost/damaged, you may request that a replacement check be issued and mailed to you. To request a replacement check, you must submit a signed written request to the Settlement Administrator at Sirius XM Settlement Administrator, P.O. Box 4349 Portland, OR 97208-4349, asking that a replacement check be issued and mailed to you. If your check was damaged, please return the damaged check along with the reissue request.

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  6. How can I have my check reissued under my new name (e.g. last name change)?

    First, please go to your financial institution in which you are a current account holder as they may cash the check if the documentation regarding the status of your name change is presented.

    If your bank will not cash or deposit your check, please return the original check to the Settlement Administrator at Sirius XM Settlement Administrator, P.O. Box 4349 Portland, OR 97208-4349, accompanied by a signed written request asking that a replacement check be issued and mailed to you. Please include instructions for the name that should be included on the replacement check. You do not need to provide documentation for the name change.

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  7. Can you update my address and re-mail my check?

    Yes. Please send a letter requesting a reissuance of your check which includes your former and current mailing addresses to Sirius XM Settlement Administrator, P.O. Box 4349 Portland, OR 97208-4349.

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  8. What if the payee on the check is deceased?

    First, please go to your financial institution in which you are a current account holder as they may cash/deposit the check if documentation regarding the status of the account holder and your status as the beneficiary/executor is presented.

    If your bank will not cash the check, please return the original check to the Sirius XM Settlement Administrator, P.O. Box 4349 Portland, OR 97208-4349, along with a copy of the death certificate and a request letter, signed under penalty of perjury, declaring that you are lawfully designated to receive the funds on behalf of the deceased class member.

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  9. What do I do if the payee on the check is now under guardianship/gave me power of attorney?

    First, please go to your financial institution in which you are a current account holder as they may cash/deposit the check if documentation regarding the status of the claimant and your status as the guardian/power of attorney is presented.

    If your bank will not cash the check, please return the original check to the Sirius XM Settlement Administrator, P.O. Box 4349 Portland, OR 97208-4349, along with a letter, signed under penalty of perjury, declaring that you are lawfully designated to receive the funds on behalf of the class member.

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  10. When will my check be reissued?

    The check will be reissued within 3 to 4 weeks after the Administrator receives the written request and any required supporting documents.

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General Information

  1. Why is there a notice?

    A court authorized the Notice because you have a right to know about the proposed Settlement of a class action lawsuit known as Francis W. Hooker, Jr. v. Sirius XM Radio Inc., Case No. 4:13-cv-00003-AWA-LRL and about all of your options before the Court decides whether to give final approval to the Settlement. The Settlement also resolves certain similar lawsuits, including the class actions titled Erik Knutson v. Sirius XM Radio Inc., No. 12-cv-0418-AJB-DHB (S.D. Cal.), Yefim Elikman v. Sirius XM Radio Inc., 11:15-cv-02093 (N.D. Ill.), and Anthony Parker v. Sirius XM Radio Inc., 8:15-cv-01710-JSM-EAJ (M.D. Fla.). The Notice explains the lawsuit, the Settlement, and your legal rights.

    Judge Arenda L. Wright Allen of the United States District Court for the Eastern District of Virginia is overseeing this case. The people who sued are called the “Plaintiffs.” Sirius XM Radio Inc. is the “Defendant.”

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  2. What is this litigation about?

    The lawsuit alleges that Sirius XM violated the TCPA by allegedly authorizing telephone solicitation calls made to Class Members’ cell phone numbers using an automatic telephone dialing system. These calls were made by or on behalf of Sirius XM to individuals who had purchased or leased a new or used vehicle that had a promotional subscription to Sirius XM radio that ended no later than April 5, 2016 and who never became paying subscribers prior to July 5, 2016.

    Sirius XM denies each and every one of the allegations in the lawsuit and does not concede or admit any liability whatever, and in particular denies that telemarketing vendors retained by Sirius XM used any automatic telephone dialing systems to call wireless (or cell or mobile) phones; Sirius XM has asserted various other defenses and further denies that Class Members suffered any injury or damage.

    The Plaintiff’s Complaints, the Settlement Agreement, and other case-related documents are posted here. The Settlement resolves the lawsuit and related similar cases. The Court has not decided who is right.

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  3. Why is this a class action?

    In a class action, one or more people called “Class Representatives” (in this case, Francis W. Hooker, Jr., Eric Knutson, Yefim Elikman and Anthony Parker) sue on behalf of themselves and other people with similar claims. Together, all the people with similar claims (except those who exclude themselves) are members of a “Settlement Class.”

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  4. Why is there a settlement?

    The Court has not decided in favor of the Plaintiff or Sirius XM. Instead, both sides have agreed to the Settlement. By agreeing to the Settlement, the Parties avoid the costs and uncertainty of a trial, and if the Settlement is approved by the Court, Settlement Class Members will receive the benefits described in the Notice. The proposed Settlement does not mean that any law was broken or that Sirius XM did anything wrong. Sirius XM denies all legal claims in this case. The Class Representatives and their lawyers think the Settlement is best for everyone who is affected. Sirius XM thinks that it makes sense to enter into this Settlement to avoid further legal expense and burden and to resolve this controversy.

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  5. Who is included in the Settlement?

    The Settlement includes all natural persons residing in the United States (including all territories and other political subdivisions of the United States) who:

    1. received, in connection with the purchase or lease of a new or used vehicle, programming on a promotional basis from Sirius XM that ended no later than April 5, 2016;
    2. were the recipients of one or more telephone calls made by or on behalf of Sirius XM to their wireless, cell or mobile phone numbers after February 15, 2008 and before July 5, 2016; and
    3. never were or became paying subscribers prior to July 5, 2016.

    Excluded from the Class are any employees, officers, or directors of Sirius XM, and any attorneys appearing in this case, and any judge assigned to hear this case as well as their immediate family and staff.

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  6. What if I am not sure whether I am included in the Settlement?

    If you are not sure whether you are in the Settlement Class or have any other questions about the Settlement, call the toll-free number, 1-888-509-2570. You also may send questions to the Settlement Administrator at Sirius XM Settlement Administrator, P.O. Box 4349, Portland, OR 97208-4349.

    Do not call the Court and do not call either Sirius XM or its attorneys.

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  7. What does the Settlement provide?

    Sirius XM will offer three months of free access to Sirius XM’s Select service (or any subsequently named satellite radio service that contains substantially the same programming as the Select service) (the “Free Service”) to each Class Member who does not elect to receive a cash payment from the Settlement Fund and who complies with the requirements of the Settlement Agreement to receive the Free Service.

    Sirius XM will also pay $35,000,000 into a Settlement Fund. Cash payments to members of the Settlement Class, notice and administrative costs, service awards, and attorneys’ fees, costs, and other expenses will be paid from the Settlement Fund. Class Members must file a claim to receive a cash payment.

    Class Members may receive only one of the two options (the Free Service or a cash payment).

    Additionally, each Class Member may receive only one benefit regardless of the number of his or her titled vehicles or the number of calls he or she may have received on his or her wireless, cell or mobile phones during the period covered by the definition of the Settlement Class.

    In addition, Sirius XM has agreed to enter into agreements with its telemarketing vendors to require those vendors when making calls to cell phones on its behalf to use telephone dialing systems that use human intervention to initiate calls and that are separate from any automatic telephone dialing systems, including predictive dialing systems, used to call landline phones.

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  8. How do I file a claim for cash?

    The deadline to file a claim for a cash payment in this Settlement passed on December 12, 2016. It is no longer possible to file a claim for a cash payment.

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  9. When will I receive my payment?

    Payments to Class Members who filed eligible cash claims were issued on November 17, 2017.

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  10. How do I choose the Free Service option?

    The deadline to register for the Free Service option passed on April 23, 2017. It is no longer possible to register for the Free Service.

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  11. How do I get out of the Settlement?

    The deadline to request exclusion passed on November 25, 2016. It is no longer possible to request exclusion from this Settlement.

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  12. If I do not exclude myself, can I sue Sirius XM for the same thing later?

    No. Unless you exclude yourself, you give up any right you might have to sue Sirius XM for legal claims that the Settlement resolves. The Settlement Agreement explains the claims that you will be releasing. You must exclude yourself from the Settlement Class in order to try to maintain your own lawsuit. If you start your own lawsuit, you will have to hire your own lawyer, and you will have to prove your claims.

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  13. What am I giving up to stay in the Settlement Class?

    Unless you exclude yourself from the Settlement, you cannot sue or be part of any other lawsuit against Sirius XM about the issues in this case, including any existing litigation, arbitration, or proceeding. Unless you exclude yourself, all of the decisions and judgments by the Court will bind you. If you file a Claim Form for benefits or do nothing at all, you will be releasing Sirius XM from all of the claims described and identified in Section 5 of the Settlement Agreement.

    The Settlement Agreement is available here. The Settlement Agreement provides more detail regarding the release and describes the released claims with specific descriptions in necessary, accurate legal terminology, so read it carefully. You can talk to the law firms representing the Class listed in FAQ 25 for free, or you can, at your own expense, talk to your own lawyer if you have any questions about the released claims or what they mean.

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  14. If I exclude myself, can I still get a payment or choose the Free Service?

    No. You cannot file a Claim Form to participate in the cash distribution, and therefore you will not get a payment from the Settlement Fund, and you will not be able to register for the Free Service if you exclude yourself from the Settlement.

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  15. Do I have a lawyer in the case?

    The Court has appointed the following lawyers as “Class Counsel” to represent all members of the Settlement Class: Caddell & Chapman; The Consumer and Employee Rights Law Firm, P.C.; Kazerouni Law Group, APC; Hyde & Swigart; McGuire Law, P.C.; and McMorrow Law, P.C.

    You will not be charged for these lawyers. If you want to be represented by another lawyer, you may hire one to appear in Court for you at your own expense.

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  16. How will the lawyers be paid?

    Class Counsel will make an application to the Court for an award of attorneys’ fees, costs and other expenses for their representation of the Class Representatives and the Settlement Class, of up to thirty percent (30%) of the total value of the Settlement, after deduction of any class administration and notice costs and expenses. The Court will decide the amount of fees and expenses to award.

    Class Counsel also will request service awards of $10,000 for Francis W. Hooker, Jr. and $2,500 each for Eric Knutson, Yefim Elikman, and Anthony Parker as compensation for time and resources each has put into representing Class Members.

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  17. How do I tell the Court if I do not like the Settlement?

    The deadline to object to the Settlement passed on November 7, 2016. It is no longer possible to submit an objection for this Settlement.

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  18. What is the difference between objecting and asking to be excluded?

    Objecting is simply telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself. Excluding yourself is telling the Court that you do not want to be part of the Settlement. If you exclude yourself, you have no basis to object to the Settlement because it no longer affects you.

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  19. When and where will the Court decide whether to approve the Settlement?

    The Court held a Fairness Hearing on December 20, 2016 at 10:00a.m., at the United States District Court District for the Eastern District of Virginia, Walter E. Hoffman, United States Courthouse, 600 Granby Street, Norfolk, VA 23510. At this hearing, the Court considered whether the Settlement is fair, reasonable, and adequate. The Court also considered the requests by Class Counsel for attorneys’ fees and expenses and for Service Awards to the Class Representatives. After the hearing, the Court decided to approve the Settlement.

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  20. What happens if I do nothing at all?

    If you are a Class Member and do nothing, you will not get benefits from the Settlement. You must either complete an online Claim Form (if you want to participate in the Settlement Fund) or register for Free Service. You will be bound by the judgment entered by the Court unless you exclude yourself using the procedure described above. This means you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit or proceeding against Sirius XM about the claims at issue in this case or released by the Settlement Agreement.

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  21. How do I get more information?

    This website summarizes the proposed Settlement. More details are in the Settlement Agreement. For a complete, definitive statement of the Settlement terms, refer to the Settlement Agreement here. You may also write with questions to the Settlement Administrator at Sirius XM Settlement Administrator, P.O. Box 4349, Portland, OR 97208-4349, or call the toll-free number, 1-888-509-2570.

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Important Dates

  • Class Period
    February 15, 2008 to July 5, 2016
  • November 7, 2016
    Received Deadline to Object to the Settlement
  • November 25, 2016
    Postmark Deadline to Exclude yourself from the Settlement
  • December 12, 2016
    Cash Claim Filing Deadline
  • December 20, 2016 at 10:00 a.m. EST
    Final Approval Hearing
  • April 23, 2017 Midnight PST
    Deadline to register for Free Service